Still not received my order, what do I do?
If you haven't received your order within the delivery dates, send us an email to info@capricciooutlet.com. We will contact you by email to address your issue.
I wish to return a product, how do I do it?
Send us an email to info@capricciooutlet.com with the reasons of the return. Then send the product to capricciooutlet.com, Garbí, 2. 08850 GAVA - Barcelona. Remember that the return will only be accepted for the next 7 days of receipt of the shipment
Returns, how it works?
The return of products is supported by capricciooutlet.com, but the shipping cost will be provided by our client. Just accept returns within 7 days of receipt of shipment. To accept such return, our client must send an email to info@capricciooutlet.com with personal data and the reasons for such return, before the arrival of the product to capricciooutlet.com. Once received the product, our returns department will verify that the product in question is in perfect condition and will be processed in full refund, less shipping cost. If the product was defective cataloged by our returns department, capricciooutlet.com will be in touch with our customer via email with a report to declare the return as null. The reasons that a refund can be regarded as void may be, the deterioration of the product, ripped or broken, stains, odors or without appropriate labeling. In addition you will need to attach a copy of the bill what you received with the delivery.
Remember that all our products are labeled by the brand in question and on our own label, and the product must be well packaged to ensure no damages in transportation.
Reimbursement for return
The refund will be made over a period of 7 days, once our returns department issued a positive report. Remember that this report will be sent to our client for the record.
I have some doubts with an active campaign
If you have any questions or need further information of any active campaign, email us at info@capricciooutlet.com with your query. As soon as we receive the application we will respond via email.
I offer my products capricciooutlet.com
E-mail us at capriccio@capricciooutlet.com , with the details of your company and we will contact you.
I have a suggestion
Email us at info@capricciooutlet.com and we will respond as soon as possible.
What geographical areas de Dreivip sends orders to
We ship to:
Peninsula, Balearic and Europe through the carrier ASM.
What are the steps to make a purchase?
- Choose a product from our site and specify size and quantity, then click "Add to Cart". Remember that you can buy more than one product at a time.
- In the top right, appears "MY CART: with the number of items chosen."
- In this section you will see all the detail of the selected products, the shipping cost and the total purchase to be performed. If desired you may cancel your purchase.
- If "CONFIRM" purchase prompts which payment mode you want to use or if you want to cancel the order.
- Depending on the payment method or another screen will open asking for your credit card information to complete the purchase process.
- After confirming the payment you will receive an email with the details of your order. Through the "My Account" you can track your order.
What form of payment can I use for my purchase?
The payment methods of capricciooutlet.com are:
By credit card VISA or MasterCard (credit or debit), by "SECURE PAYMENT GUARANTEED" of our financial institution La Caixa and via PAYPAL.
NOTICE: All payments are made through data encryption and secure gateway Cyberpack of Lacaixa.
Whe do I receive my goods?
capricciooutlet.com agrees that all orders received before 18pm will be delivered in 72h and before 19h. Orders received on Friday will shiped on Monday and orders received on Saturday or Sunday will shiped the following Wednesday. That process is exposed to the national or regional holidays, varying the delivery date without capricciooutlet.com has responsibility. It's possible in a campaign specifies the time of delivery of material is superior 72h.
How much are shipping costs?
The shipping cost is divided into five areas:
ZONE 1: Within the peninsula, 8.5 € to 5KG
ZONE 2: Balearic islands 23 € up to 5 Kg
ZONE 3: Portugal / France / Italy € 36.10 up to 5kg
ZONE 4: Netherlands / Luxembourg / Bégica. € 45.50 up to 5kg
ZONE 5: Germany / Scotland / Wales / England / Northern Ireland. € 41 to 5Kg
If the total order is over 90 € the shipping is free.
Can I change the delivery address of an order
You can change the delivery address of an order as many times as you like as long as your order has not left our factory and without having made an order and then just change the shipping address. Change your address from the my account section, before making a purchase.
Can I change the size of a product
You can change the size of your product as long as the campaign is active and there is stock for the new size.
Authenticity Clothing
This sector is vital to work with suppliers that we guarantee the authenticity of the clothes, so Capricciooutlet requires proof of authenticity, such delivery note or proof of purchase, to their suppliers. So we can guarantee that we and our customers can enjoy the first firms clothes safely. If you doubt this regard, please do not hesitate to contact us and we will show that our product is 100% Original.
We work with suppliers that are exclusive distributors of a particular brand like D & G or with wholesalers that represent several brands at once. All with a lot of industry experience and established reputation. We discarded many providers not demonstrate a minimum of confidence in the product they sell.
Conditions of Use
Capricciooutlet reserves the right to request a paper material category of existing customer to verify the identity and thus ensure that purchases are made safely and reliably. Although the purchase was made, if Capricciooutlet does not receive the requested data, this purchase will be rejected and refunded by the means of payment. By this we ensure all transactions are voluntary and made by our customers. In addition to achieving a high degree of reliability of our website, both for our customers and companies that work with us.
Today, on the recommendation of our bank, cards that come from outside the Spanish peninsula will not be accepted as payment on our website, unless the owner can prove their property and free use. If this is the case please contact us via info@capricciooutlet.com and surely find a way to make ends meet.
If you haven't received your order within the delivery dates, send us an email to info@capricciooutlet.com. We will contact you by email to address your issue.
I wish to return a product, how do I do it?
Send us an email to info@capricciooutlet.com with the reasons of the return. Then send the product to capricciooutlet.com, Garbí, 2. 08850 GAVA - Barcelona. Remember that the return will only be accepted for the next 7 days of receipt of the shipment
Returns, how it works?
The return of products is supported by capricciooutlet.com, but the shipping cost will be provided by our client. Just accept returns within 7 days of receipt of shipment. To accept such return, our client must send an email to info@capricciooutlet.com with personal data and the reasons for such return, before the arrival of the product to capricciooutlet.com. Once received the product, our returns department will verify that the product in question is in perfect condition and will be processed in full refund, less shipping cost. If the product was defective cataloged by our returns department, capricciooutlet.com will be in touch with our customer via email with a report to declare the return as null. The reasons that a refund can be regarded as void may be, the deterioration of the product, ripped or broken, stains, odors or without appropriate labeling. In addition you will need to attach a copy of the bill what you received with the delivery.
Remember that all our products are labeled by the brand in question and on our own label, and the product must be well packaged to ensure no damages in transportation.
Reimbursement for return
The refund will be made over a period of 7 days, once our returns department issued a positive report. Remember that this report will be sent to our client for the record.
I have some doubts with an active campaign
If you have any questions or need further information of any active campaign, email us at info@capricciooutlet.com with your query. As soon as we receive the application we will respond via email.
I offer my products capricciooutlet.com
E-mail us at capriccio@capricciooutlet.com , with the details of your company and we will contact you.
I have a suggestion
Email us at info@capricciooutlet.com and we will respond as soon as possible.
What geographical areas de Dreivip sends orders to
We ship to:
Peninsula, Balearic and Europe through the carrier ASM.
What are the steps to make a purchase?
- Choose a product from our site and specify size and quantity, then click "Add to Cart". Remember that you can buy more than one product at a time.
- In the top right, appears "MY CART: with the number of items chosen."
- In this section you will see all the detail of the selected products, the shipping cost and the total purchase to be performed. If desired you may cancel your purchase.
- If "CONFIRM" purchase prompts which payment mode you want to use or if you want to cancel the order.
- Depending on the payment method or another screen will open asking for your credit card information to complete the purchase process.
- After confirming the payment you will receive an email with the details of your order. Through the "My Account" you can track your order.
What form of payment can I use for my purchase?
The payment methods of capricciooutlet.com are:
By credit card VISA or MasterCard (credit or debit), by "SECURE PAYMENT GUARANTEED" of our financial institution La Caixa and via PAYPAL.
NOTICE: All payments are made through data encryption and secure gateway Cyberpack of Lacaixa.
Whe do I receive my goods?
capricciooutlet.com agrees that all orders received before 18pm will be delivered in 72h and before 19h. Orders received on Friday will shiped on Monday and orders received on Saturday or Sunday will shiped the following Wednesday. That process is exposed to the national or regional holidays, varying the delivery date without capricciooutlet.com has responsibility. It's possible in a campaign specifies the time of delivery of material is superior 72h.
How much are shipping costs?
The shipping cost is divided into five areas:
ZONE 1: Within the peninsula, 8.5 € to 5KG
ZONE 2: Balearic islands 23 € up to 5 Kg
ZONE 3: Portugal / France / Italy € 36.10 up to 5kg
ZONE 4: Netherlands / Luxembourg / Bégica. € 45.50 up to 5kg
ZONE 5: Germany / Scotland / Wales / England / Northern Ireland. € 41 to 5Kg
If the total order is over 90 € the shipping is free.
Can I change the delivery address of an order
You can change the delivery address of an order as many times as you like as long as your order has not left our factory and without having made an order and then just change the shipping address. Change your address from the my account section, before making a purchase.
Can I change the size of a product
You can change the size of your product as long as the campaign is active and there is stock for the new size.
Authenticity Clothing
This sector is vital to work with suppliers that we guarantee the authenticity of the clothes, so Capricciooutlet requires proof of authenticity, such delivery note or proof of purchase, to their suppliers. So we can guarantee that we and our customers can enjoy the first firms clothes safely. If you doubt this regard, please do not hesitate to contact us and we will show that our product is 100% Original.
We work with suppliers that are exclusive distributors of a particular brand like D & G or with wholesalers that represent several brands at once. All with a lot of industry experience and established reputation. We discarded many providers not demonstrate a minimum of confidence in the product they sell.
Conditions of Use
Capricciooutlet reserves the right to request a paper material category of existing customer to verify the identity and thus ensure that purchases are made safely and reliably. Although the purchase was made, if Capricciooutlet does not receive the requested data, this purchase will be rejected and refunded by the means of payment. By this we ensure all transactions are voluntary and made by our customers. In addition to achieving a high degree of reliability of our website, both for our customers and companies that work with us.
Today, on the recommendation of our bank, cards that come from outside the Spanish peninsula will not be accepted as payment on our website, unless the owner can prove their property and free use. If this is the case please contact us via info@capricciooutlet.com and surely find a way to make ends meet.
